IT Support / Conference Specialist / AV Support x4

• Language: Fluent English
• 100% onsite in Geneva – Switzerland
• Availability to be in Geneva on a daily basis.
• Candidate need to have the right to live in the E.U
• European Passport

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• 18 to 24 months contract (Also possible extension)
• Work Schedule: From 8-17 or 9-18

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We are looking for four experienced IT professionals to join an existing team as part of a transition and service optimization plan. The selected candidates will work alongside the current team to ensure a seamless business-as-usual operation while gradually enhancing service capabilities.

Key Responsibilities

• Provide basic IT support with a focus on white-glove service—ensuring smooth day-to-day operations without expert-level support.
• Manage and maintain networking systems to ensure stable connectivity and security.
• Oversee conference room management, ensuring all setups are fully functional and ready for use.
• Perform routine checks to ensure conference room equipment is properly set up, including:
  • Microphones are working correctly.
  • Cameras are operational and properly positioned.
  • Other AV equipment is tested and ready for meetings or events.
• Collaborate on ticket analysis and explore AI-driven solutions for service improvement.
• Support the transition towards a near-shore model by sharing expertise and best practices.

Requirements

• Proven experience in IT support, networking, and/or conference management.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Familiarity with AI-driven automation and service optimization is a plus.
• Ability to collaborate with internal and external teams during a transition period.
• Excellent communication skills and adaptability.